Returns and Refunds

If in the rare instance You require a refund then You must return the fixed/reset/cleared module/part to us. We will undo the repair restoring Your module/part to just as You first sent it. We will then refund You and return the module/part for free. Due to previous fraudulent claims, if You cannot return Your module/part then we cannot issue a refund.

If You decide to return Your purchase, please contact us by email first.
Free replacement will be given on our receipt within 90 days of sale. 
The item must be unused and in the same condition as it was received. 
Credit refund will be given if goods not available. 
We do not refund any postage or packing fees.

Refunds and Returns on Virtual Goods

All sales of virtual goods are final and no refunds will be given.

We want to provide the top quality of customer service and meet Your expectations, please email us for any ideas or improvements You think we can make at: info@vmkautolocksmith.co.uk